How Vape Master Adopted Responsible Online Selling Through BankID

Vape Master, a leading Swedish online retailer, has carved a niche for itself in the vaping industry. Dedicated to offering a diverse selection of premium vaping products, they prioritize customer satisfaction and responsible sales practices.

Impact

  • Vape Master has set a new standard for responsible online vape sales in Sweden
  • They can now prioritize customer satisfaction while ensuring compliance with age verification regulations.
  • The solution sets a strong example for other businesses in the industry.

Challenge

Before the integration, Vape Master relied on traditional methods for age verification, which could be time-consuming and prone to errors. This not only created a problem for legitimate customers but also posed a risk of underage purchases. Upholding responsible sales practices while streamlining the buying experience was paramount for Vape Master.

Solution

Ambsan Technologies integrated the BankID app with the vape masters website, a secure online verification system utilized by Swedish banks. This innovative solution allows Vape Master to instantly verify a customer’s age and identity during the checkout process. The customers initiate the checkout process on Vape Master’s website. During checkout, they are prompted to log in with their BankID credentials. The BankID app securely communicates with the customer’s bank, verifying their age and identity. Upon successful verification, the purchase can be completed easily.

Result

The BankID app integration has yielded significant benefits for Vape Master:

Enhanced Security: Age verification is now a foolproof process, ensuring responsible online sales.
Streamlined Customer Experience: Customers can complete purchases quickly and conveniently without additional verification steps.
Improved Customer Satisfaction: A smoother checkout process leads to a happier customer base.