A prominent FMCG company faced increasing challenges in managing and monitoring its distributed IT ecosystem. Operating across multiple departments and facilities, the organization struggled with a scattered, siloed network that lacked visibility and cohesion.
Without a hybrid cloud infrastructure monitoring solution, the company encountered several persistent issues:
- Inability to detect system performance bottlenecks in real-time: Delays in spotting and resolving issues led to unplanned outages.
- No centralized monitoring of critical devices and services: Infrastructure visibility was limited and fragmented.
- Reactive troubleshooting due to delayed issue detection: The IT team could only respond after users experienced problems.
This decentralized setup hindered the ability to maintain service uptime, optimize IT performance, and support business continuity.